RATIO WATCHES SALE - EXTRA 15% OFF

Warranty

Warranty Information

At Down Under Watches, we're fair dinkum about supplying you with top-notch, legit watches. To keep you feeling ace about your buy, we've got a rock-solid warranty on all our watches. The warranty info can vary depending on the brand and type of watch you snag. Here are the details of our warranty:

Our Warranty

For watches under our own warranty, we offer either a two-year extended worldwide warranty or a one or two-year international manufacturer warranty. This covers any problems within the internal workings of your watch. If your watch acts up due to a manufacturing defect, just send it back to us. We'll fix it up and send it back to you, though you'll need to cover the postage.

Watches with Manufacturer Warranty

Got a watch with a manufacturer warranty and your local ticker bloke can't fix it? No worries, send it over to us. We’ll sort out the repairs and send them back to you.

Warranty Process

If your watch starts playing up, shoot us an email with all the gory details, and we'll take a squiz. Depending on this, we might steer you to an authorised service centre or ask you to mail the watch back to us. We’ll get to work on the repairs and make sure your watch is ticking top-notch again.

Specific Brands

For top brands like Sevenfriday, Oris, Tag Heuer, and Longines, we cover these watches with our warranty, and they're already registered with the brand.

Our Brand

We know how crucial it is for you to be chuffed with your purchase. That’s why our in-house brand, Ratio Watches, comes with a 60-day no-questions-asked return policy. Not feeling it? Send it back in its original state within 60 days for a full refund or swap.

What's Covered?

  • The internal workings of the watch.

What's Not Covered?

  • Water/moisture damage
  • Damage to the watch case or glass
  • Missing stones or gems
  • Damage to the watch bracelet/band or straps
  • Damage to the crown/stem or finishes
  • Damage to clasps/buckles
  • Normal wear and tear
  • Battery damage

Please note, our warranty doesn't cover the rough stuff—like if your watch has been bashed around outside the manufacturer's guidelines, or if it's copped a beating from improper use or going beyond the water resistance limits.

Also, a heads up: getting your watch serviced by anyone other than our crew will void our warranty. Our service centre can spot an outside job no worries, and you'll be up for any repairs needed after that.

Got any further query or need a hand with your warranty? Don’t hesitate to reach out and mail us. We’re here to help and make sure you’re stoked with your watch.

Manufacturer Warranty

Brand Name Warranty Brand Name Warranty
Ratio 2 Years International Warranty Out Of Order Watches 2 Years International Warranty
Swiss Alpine Military 3 Years International Warranty Invicta 1 Year International Warranty
Nappey 5 Years International Warranty AVI-8 2 Years International Warranty
Hemel 2 Years International Warranty Westar 1 Year International Warranty
Mazzucato 2 Years International Warranty Morellato 2 Years International Warranty
Trussardi 2 Years International Warranty Oui & Me 2 Years International Warranty
Maserati 2 Years International Warranty S. COIFMAN 3 year international Warranty
Sector 3 Years International Warranty Thomas Earnshaw 2 Years International Warranty
Aries Gold 1 Year International Warranty Adee Kaye Watches 3 Years Limited Warranty
Bastian Antoni 2 Years International Warranty Armand Nicolet 2 Years International Warranty
Dwiss 2 Years International Warranty M2Z Watches 2 Years International Warranty
Mathey-Tissot 3 Years International Warranty Philip Watch 2 Years International Warranty

Downunder Watches Warranty

Brand Name Warranty Brand Name Warranty
Adidas 1 Year International Warranty Anne Klein 1 Year International Warranty
Armani Exchange 1 Year International Warranty Armitron 2 Years International Warranty
Baume & Mercier 1 Year International Warranty Braun 1 Year International Warranty
Bulova 3 Years International Warranty Casio 1 Year International Warranty
Citizen 1 Year International Warranty Cluse 1 Year International Warranty
Coach 1 Year International Warranty Diesel 1 Year International Warranty
DKNY 1 Year International Warranty Edox 1 Year International Warranty
Emporio Armani 2 Years International Warranty Fossil 1 Year International Warranty
Frederique Constant 2 Years International Warranty Furla 2 Years International Warranty
Hamilton Our extended two years worldwide warranty Hugo Boss 1 Year International Warranty
Kate Spade 2 Years International Warranty Klasse14 2 Years International Warranty
Kolber 1 Year International Warranty Lacoste 1 Year International Warranty
Michael Kors 1 Year International Warranty Marc By Marc Jacob 2 Years International Warranty
Nixon 1 Year International Warranty Omega Our extended two years worldwide warranty
Orient 1 Year International Warranty Oris Our extended two years worldwide warranty
Raymond Weil 2 Years International Warranty Victorinox 1 Year International Warranty
Gaga Milano 2 Years International Warranty SevenFriday 2 Years International Warranty
Seiko 1 Year International Warranty Seiko Elite Our extended two years worldwide warranty
Skagen 2 years International Warranty Swatch 1 year International Warranty
Tag Heuer Our extended two years worldwide warranty Tommy Hilfiger 1 Year International Warranty
Timex 1 Year International Warranty Tissot Our extended two years worldwide warranty
Zeppelin 1 Year International Warranty Panerai Our extended two years worldwide warranty
IWC Our extended two years worldwide warranty Luminox Our extended two years worldwide warranty
Refurbished Our one year worldwide warranty Esprit 1 Year International Warranty
FCUK 1 Year International Warranty Ferrari 2 Years International Warranty
Garmin 1 Year International Warranty Ingersoll 1 Year International Warranty
Kenneth Cole 1 Year International Warranty Police 1 Year International Warranty
Vostok Europe 2 Years International Warranty Longines Our extended two years worldwide warranty
Iron Annie 2 Years International Warranty Mido Watches 2 Years International Warranty
ICE 2 Years International Warranty Festina 2 Years International Warranty
Gucci Watches 2 Years International Warranty    

© 2024 Downunderwatches.com

    • American Express
    • Apple Pay
    • Mastercard
    • PayPal
    • Visa

    Login

    Forgot your password?

    Don't have an account yet?
    Create account